All of Your Broker Resources in One Spot

Access the APOLLO Broker Portal to complete any of the following:

Midterm Changes
Login and Select "CRM" > Search Client by policy Number or Name > Select “Details” > Select “3 dot menu" (top right of screen) for the following options

Download Policy & Receipt
Email Receipt to Client
Pay in Full
Submit a Claim
Instant Changes and Portal Cancellation (Tenants Only)
Generate Additional Insured COI - All of our commercial products (excluding Retail and Course of Construction) include a blanket AI endorsement on CGL - underwriting approval not required
Create an Extension (Course of Construction) - Instantly quote and complete an extension for up to 18 months of total coverage. Please submit any extension requests 18-24 months to underwriting

To Update Payment Method Midterm
Login and Select "CRM" > Search Client by policy Number or Name > Select “Details” > Select “Payment Information” (under Payment Details)
*Please make sure the updated card is set to default. The new payment method will not apply automatically to pending renewals - visit the renewal application to update*

Renewals
Login and Select "CRM" > Search Client by policy Number or Name > Select “Continue” under the Continue Application tab

Update Coverages and Deductibles
Review and update Revenues, Locations, and any other applicable changes from the previous term
Update Payment Frequency (Monthly or Annual Pay)

Note: All APOLLO Renewals are on our "Auto Renew" Process - view our Renewal FAQ here

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Search Client in CRM > Select “Details” under the Application Details Tab > Under the “Select Action” dropdown, select “Decline Application”.

The Renewal Application will still be available to manually bind coverage up to the renewal date

Additional Forms

For any additional changes or cancellations required, please submit your request to Underwriting, using one of the available forms at the link below:

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